Hi!
I’m Brittany Jones, a UX Researcher living in the Chicago area. I love figuring out complex problems and providing teams with insights to make clunky experiences smooth and more intuitive. I’m very passionate about understanding users’ motivations and needs, conducting studies, and seeing my recommendations come to fruition. I love asking questions to get to the bottom of users’ behaviors and am empathetic about their frustrations. Talking with real users, understanding their mental model, and providing them with a better experience is my passion.
Feel free to take a look around and thanks for stopping by!